The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.

They are as followed:

Take on vicarious responsibility for the work of other doctors or health professionals.

Take on 24-hour responsibility for the patient, or have to change their working hours.

Imply personal availability for GPs throughout the working week.

Be the only GP or clinician who will provide care to that patient.

Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support whether that is by providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, email or braille.

Further information can be obtained on the NHSWebsite below:

www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) will also be able to provide further support.

Please do not hesitate to contact the Practice if you have any questions.

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.  You can access the report below

Woodlands Park Health Centre – Care Quality Commission (cqc.org.uk)

General Data Protection Regulation (GDPR)

The General Data Protection Regulation is a new law that determines how personal data is processed and kept safe, and the legal rights that you have in relation to your own personal data. This regulation applies from 25 May 2018.

Further information for patients can be found by following the links below. Alternatively, we would be more than happy to answer your queries via email on wphc@nhs.net

Click here for Information Commissioners’ Office GDPR Guidance

Click here for Patient Information Leaflet – What if GDPR?

NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below.

However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working
in the practice and should not be used to for any judgement about GP earnings, nor to make any comparisons with other practices.

The average earnings for GPs working in Woodlands Park Health Centre in the last financial year ending in 2021/22 was
£41,654 before taxation and National Insurance. This is for 6 part time GPs and 2 Locum GPs who worked in the practice for more than 6 months.

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters

Click here to Download a copy of the patient leaflet

It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients.

Click here to learn more about the Royal College of General Practicioners (RCGP)

This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care.

The guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.

It is split into several sections including:

• General Practice explained
• Choosing the right practice for you
• Registering with a GP practice
• Seeing your GP – consultations
• Seeing your GP – the next steps
• After your GP consultation
• Your health record
• Your rights and responsibilities as a patient
• Get involved with your practice

The publication is part of a push by the NHS as a whole to encourage you to understand how you can get the most out of primary care – which also includes how you can become more involved in monitoring your own health.

Click here to Download A Patient Guide to GP Services

Click here to download the Practice Leaflet May 2018

To view our Adults Privacy Notice, please click here.

To view our Children’s Privacy Notice, please click here.

Your GP Practice is committed to operating in a way that complies fully with the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We recognise that the personal data legitimately required in order to carry out our business must be collected, processed, stored and disposed of fairly, lawfully and with due regard to confidentiality. We fully respect your privacy.

If you have any questions about your data or how we deal with it please contact the practice and get in touch with us by clicking on the Contact Us links available on this website.

To view our Privacy Notice, please click here.