Useful Telephone Numbers

Sunderland Royal Hospital

0191 5656256

The Patient Advice and Liaison Service (PALS)

0800 7312 326

Social Services

0191 566 20 00

Community Addiction Team

0191 510 89 33

NHS Choices

www.nhs.uk

Gives patients and the public information about the NHS locally and nationally and includes an overview of how the NHS works. The site holds information on each local family practice, pharmacy, optician and dentist surgery as well as NHS organisations. Each PCT already has a web editor whose role is to input information about all services provided in their region. You can also gain access to our NHS website.

Patient UK

www.patient.co.uk

This is a free Web site giving you access to Patient Information Leaflets. Users can browse the site by medical subject and post images to accompany their comments. A directory of UK health, disease, illness and related medical websites that provide patient information. Details of over 2000 self help groups, patient groups and similar organisations, fully cross referenced and details checked annually.

Choose and Book

www.chooseandbook.nhs.uk

Is a national electronic referral service giving patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic. You can choose the hospital or clinic, and then book your appointment to see a specialist with a member of the practice team at the GP surgery, or at home by telephone or over the internet at a time more convenient to them.