Appointments

How it Works

Online Consultation is easy for patients and practices.

Online Consultations let patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, physiotherapy, pharmacy advice and local self-referral services.

Patients can request sick notes, travel vaccine information and request follow up appointments.


Benefits

You’ll wonder how you did without it…

It takes GPs only 2-3 minutes to process a request, and research shows that 70% of requests are closed without the need for a face-to-face appointment, saving both patients and GP’s time.

Patients can get NHS based help via online consultations anytime, even outside of surgery hours.

Patients will receive a response by 18:30 the following day.


Safety

Patients are safe. Your data is secure. Our Clinical Governance Board ensures a robust red flagging system is applied to every patient request. We are fully compliant and use the highest security standards to ensure patients’ data is always secure.

Patchs is only available for patients registered with the surgery. 

Online Consultation

Our practice is going to be using a new online consultation tool called PATCHS from the 1st of April.