Ever wondered why you can get an appointment?

In the last week alone there were 16 GP appointments and 66 Nurse appointments wasted due to patients not attending for their appointments and not cancelling.

21 hours and 10 minutes of wasted clinical time

In the last 3 months  there were 639 appointments wasted through patients not attending and not cancelling pre booked appointments. These appointments could have been used by other patients.

The practice is now writing to patients that fail to attend and introducing a policy that will result in multiple repeat offenders being required to register at another practice.