Appointments

To make an appointment for any of the services offered please phone the surgery on 01924 767282 or call in. Urgent conditions will be seen the same day. Please tell the receptionist if you feel this is necessary.

At the request of the doctors when booking an appointment either in person or by telephone, you may be asked for a brief reason for the appointment. This is to enable us to ensure that you are given an appointment with a suitable clinician within an appropriate amount of time.

Telephone Advice

If you need telephone advice you can ring at any time to talk to any of the clinicians and/or obtain a telephone appointment.

Cancellations/Missed Appointments

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else by calling our cancellation line 01924 767284.

Due to the number of patients failing to attend for their appointment this may mean that you may not be able to see the doctor on the day that you wish to.

  • In an attempt to try and resolve this, the practice has developed the following policy:
  • If you fail to attend appointments without informing us we will write to you asking if there are any specific problems preventing you from letting us know.

If you repeatedly fail to attend for appointments you may be removed from the practice list and have to find an alternative GP practice.