Important – Pathology Result Issues across Leeds
The laboratory at Leeds Teaching Hospitals trust (LTHT), which processes & reports on all of the bloods tests taken across Leeds, had a system upgrade in early December 2024.
As a result of this upgrade there have been several issues which include:
- Some blood test results have been delayed in being sent back to the practice
- Some blood test results were sent to us in an incorrect format: so will take us longer to review them in the practice
- Some blood samples have been lost or have been discarded due to delays in processing which means they will have to be repeated
This has been a problem across Leeds with every GP practice having to do a lot of extra work to check the results have been received, taking extra time to process them and inviting those patients in who need repeat tests. At Lofthouse Surgery we are facing a significant extra workload caused by this issue which is entirely outside our control. Please be assured that we are working through the extra work steadily and we will be in touch with patients as and when necessary.
Our preferred way for patients to know that their test results are back, is by checking on the NHS App. You can see all your test results and your recent medical notes in the NHS App. It is downloadable from all app stores.
If you had a blood test taken here at the practice more than 4 weeks ago and there are no results showing on the NHS App, please let us know.
We understand that this may cause frustration or concern, and we sincerely apologise for any inconvenience caused. This is out of the practices control. If you have been affected and wish to escalate your concerns please contact the Patient Advice and Liaison Service (PALS) by email: patientexperience.leedsth@nhs.net
Thank you for your ongoing support
Lofthouse Surgery