This page explains how we arrange our appointment system and how to make an appointment.
Appointments
Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment. It is practice policy to allow patients to choose whichever doctor they wish to attend in the practice.
Did you know that you can now request a non-urgent GP appointment via the practice website? Click here to be redirected to our online consultations web page.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.
Extended opening hours
We also offer weekday late and weekend appointments at our neighbouring ‘hub’ practice which is at Ireland Wood Surgery. These appointments cannot yet be booked online, but can be booked by speaking to reception.
Urgent appointments
If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed.
Telephone access (during office hours on 0113 230 3470 for Ireland Wood and 0113 239 5550 for New Croft)
Doctors are available for telephone advice. If the doctor is busy the receptionist will take your details and ask the doctor to return your call.
If you have a dental problem
Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are looking for dental care the NHS Choices website can help you find a NHS dentist. For urgent Dental Care please call 111 for the NHS 111 service.