Patient Notice: Implementation of New Phone System – Going Live 27th November 2024
Dear Patients,
We are pleased to inform you that we will be implementing a new phone system to enhance our communication services and improve your experience when contacting the practice, this is planned to go live on the 27th November 2024.
Key Features of the New Phone System are:
Improved Call Handling: The new system will allow us to manage calls more efficiently, reducing wait times and ensuring your queries are addressed promptly.
Callback Feature: If you are unable to wait on the line, you can choose to receive a callback, maintaining your place in the queue.
We are committed to providing you with the highest standard of care and service. This new phone system is part of our ongoing efforts to improve accessibility and communication with our patients.
We appreciate your patience and understanding during this transition period. Should you have any questions or require assistance, please do not hesitate to contact our reception team.
Thank you for your
Drs Walling & Nathan
ASHFIELD AND THE GRANGE MEDICAL CENTRES