Pathology result issues across Leeds

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The laboratory at Leeds Teaching Hospitals trust (LTHT), which processes & reports on
all the bloods tests taken across Leeds, had a system upgrade in early December 2024.
Due to problems with this upgrade:

  1. Some blood test results have been delayed in being sent back to the practice.
  2. Some blood test results were sent to us in an incorrect format: so, will take us
    longer to review back in the practice.
  3. Some blood samples have been lost or have been discarded due to delays in
    processing which means they will have to be repeated.
  4. There may be staggered delays within a set of tests, meaning reports may not be
    representative. for example, a result may be marked as ‘normal’, and this
    communicated to the patient, but further test elements are yet to arrive (and may
    be ‘abnormal’).

This has been a problem across Leeds with every GP practice having to do a lot of
extra work, checking and so on. At the Dekeyser Group Practice we are facing a
significant extra workload caused by this issue which is entirely outside our control.
Please be assured that we are working through the extra work steadily and we will be in
touch with patients as and when necessary.


Our preferred way for patients to know that their test results are back / and are normal,
is by checking on the NHS App. You can see all your test results and your recent medical
notes in the NHS App. It is downloadable from app stores.


If you had a blood test taken here at the practice more than 4 weeks ago and there are
no results showing on the NHS App, please let us know via Patches (choose the ‘admin
query’ option) or telephone the surgery on 0113 2951600. If you are not able to access
the NHS App, then please do give us a call to check on 0113 2951600.


West Yorkshire ICB, Leeds Local Medical Committee (which represents GPs) and Leeds
Teaching Hospitals Trust are working together to resolve the issues. However, Leeds
General Practice feels this system upgrade has been poorly handled, resulting in a lot of
extra work for practices at our busiest time of year. We will continue to post updates as
we get them.


Should you wish to convey your feelings to LTHT, you can contact the patient Advice
liaison Service here


Thank you for your ongoing support,
Dekeyser Group Practice
Fountain Medical Centre