Appointments

Urgent appointments

To request an urgent appointment:

  • By Phone
    Please call the surgery on 0113 295 3737 any morning at 8am, we offer a same day Appointments including telephone appointments
  • Online
    Use our Online GP System – Patchs

Non-urgent advice: Please Note

We release a few ‘same day’ appointments at 8am and 1pm each day, but they book up quickly.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Warning advice: Patient Notice

We don’t run a walk-in clinic so please don’t come to the surgery expecting to see a doctor unless you’ve booked an appointment.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Home visits

If possible please try to telephone reception before 10am if you require a home visit. The receptionist will ask for some details to enable the doctor to prioritise calls.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Pharmacy First

The Pharmacy First Service gives you the option of visiting your local pharmacist for minor ailments. It reduces the need for you to make an appointment with your local GP

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.