Appointments

Rapid Health Appointment Booking

Book an Appointment
What is Rapid Health appointment booking?

Starting from Tuesday 11th February all acute appointments for over 16-year-olds will be booked through the Rapid Health on-line system.

You can find more information here.

Do you really need to see a Doctor?

Having a GP appointment may not always be necessary. There are ways to care for yourself and your family without having to visit the surgery. This practice, in partnership with West Leicestershire CCG, is promoting ‘self care’. Further information and FAQ’s can be found here Over The Counter Medicines.

Patients can also check which service they should access with our useful guide below. Alternatively, more information is available on our Minor Illness pages.

Self-Care: The first choice

As we’ve said, many minor illnesses and ailments do not need a GP appointment or prescription.

You can go and see a community based pharmacist for common health problems such as:

  • Back pain
  • Chickenpox, Cold – Common, Cold Sore, Cough
  • Conjunctivitis – Allergic, Conjunctivitis – Infective
  • Constipation
  • Diarrhoea
  • Earache, Earwax
  • Hay Fever, Headache, Head Lice
  • Indigestion, Insect Stings
  • Mouth Ulcer
  • Nappy Rash, Nosebleed
  • Sinusitis, Sore Throat, Sprains and Strains
  • Warts and Verrucas
  • Earache, Earwax

Help us to help you

Trust & talk to our reception team! By telling them what your appointment is for, they can ensure you see the right clinician and reduce the number of wasted appointments

See the right person. Rising demand for appointments mean that these days there’s less ‘my GP’ and more ‘my healthcare team’. The receptionist knows the GP’s specialisms and so can help you to avoid wasting GP appointments – for example, by directing vaccinations to the travel clinic, and cholesterol checks to our healthcare assistant. It’s most useful to see the same GP on subsequent visits when you’re dealing with unresolved problems, or if you have multiple chronic illnesses.

Prioritise your symptoms. What’s the most important thing affecting your health right now? Share it right at the beginning so the GP can focus your consultation accordingly

Be specific. Include a summary of why you’re there in your first sentence. The GP doesn’t expect you to come with a diagnosis, but they do need to know your symptoms (think: ‘I’ve got a cough and a fever’, rather than ‘I think I might have a chest infection’). Tell the GP what you’re hoping and expecting from the consultation and if you’re worried you may have something serious.

Give a recap. If you’re at the surgery for a follow-up, give a 10-second précis of why you’re there and what’s happened previously.

Appointments

Consultations are by appointment and can be booked 24 hours a day via our online service, in person or over the telephone during opening hours.

Fully registered patients are also able to book and cancel appointments with the doctor online via the link at the top of this page. In order to log in to the online booking system you will need to register with us. Please contact the surgery to request your log in details.

Non-urgent advice: Please Note

For patients with ear pain  or some hearing loss due to excessive [impacted] wax who think they may require ear syringing, please speak with reception. We can offer an initial ear check with our Healthcare Assistant or Nurse and  if you are found to have impacted wax, you will be referred on to ENT for treatment.

Blood test appointments: contact reception to book your appointment.

For simple medication reviews/enquiries you can now book an appointment with our Pharmacist Team

Patients who arrive more than 10 minutes late for their appointment will not be seen and will be required to rebook for another day.