As of 01/06/2024 the practice will close the front doors only between 13:00 and 14:00. You can still call us on 0115 925 4566 during this time. For full details click here.
The practice is open some mornings between 07:00 and 08:00 for pre-booked appointments only.
Any half day training closures can be found here
Any full day bank holiday closure dates can be found here
Non-urgent advice: Out of Hours
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
Or you can visit an NHS Urgent Care Centre where you can see an experienced nurse for treatment of minor injuries and illnesses:-
Nottingham Urgent Care Centre, Seaton House, London Road (next to the BBC) Nottingham NG2 4LA. They are open every day including weekends and bank holidays from 7am – 9pm
Your local pharmacy can also offer you a range of services, including advice and medicines to relieve symptoms of minor ailments.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Non-urgent advice: Extended Access
Patients also have access to Extended Access appointments between 18:30 and 20:00 Monday to Friday and 09:00-17:00 on Saturdays. These appointments may be at The Oaks Medical Centre or at any of the other 11 practices within the Primary Care Network. These appointments can be booked via reception or the NHS App and are subject to availability.
Non-urgent advice: Disabled Parking/Access
We are unable to provide parking at the practice however we are located next to Sainsburys which has a large car park and allows up to 3 hours of parking. This also includes plenty of disabled parking spaces.
We make every effort to make the surgery accessible for disabled patients. There is access through the main door and we have a wheelchair available for use in surgery. If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.