Appointments

Appointments

All our appointments can be made by telephone, attending surgery in person and online using our online consultation form. 

If you need urgent help, please call the practice. 

For non-urgent medical or administrative help, you can contact us using our online consultation tool. This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery. Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed. Response times can differ depending on the nature of your enquiry and overall demand. 

Contact us about your request – Rapid Health

Please note: this service is not monitored continuously, and response times may vary. If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.

Online Appointments Registration Form

We cater for genuine medical emergencies by having daily emergency appointments for those in need of seeing a doctor on the day.

Find your NHS Number

Your Health problem – at a glance

1. Is it an Emergency?  

  • Chest pain lasting more than 15 minutes
  • Loss of consciousness
  • Heavy Bleeding
  • Breathing difficulties
  • Deep wound
  • Poisoning, Overdose or accidentally swallowing something harmful

Call 999 or go to Accident and Emergency

2. Do you need advice or Treatment?

  • During surgery hours call for an appointment or to request a doctor or nurse to call you back for advice
  • Call NHS 111 24hrs a day
  • Outside opening hours your call to the surgery will be re-directed to the ‘Out of Hours’ who will be able to provide you with advice and appointments for urgent medical problems  

3. Can you deal with it yourself?

  • On this website & inside our booklet are tips on how to recognise common minor medical problems and recommendations for self treatment

We do expect patients to make their own way to surgery and encourage patients to seek the help of family, friends and other means of transport to do this. Home visits are reserved for patients deemed medically too sick to travel to the surgery.

Routine home visit requests must be made before 11 am each morning by calling 01623 843521. A request does not guarantee that a visit will occur and the doctor may contact you to arrange a more appropriate appointment.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.