We strongly encourage all patients who are able to do so to submit their triage requests via the simple online form on our website (found on main page under ‘contact us’. This efficient process is available between 08.00am – 6.30pm Monday to Friday and allows a member of our clinical team to review your information and determine the most appropriate next steps, which could range from self-care advice to an in-person appointment. If you have a medical issue please fill in the form using following link ‘contact us‘
If you are unable to access the online system due not having a device with internet access or an impairment, please contact our reception team who will assist you in completing the form.
Appointment Line: 0114 272 2100
The appointment line is open from 08:30am Monday to Friday.
If you need an interpreter, please ask for one at the time of booking the appointment.
Pre-bookable phone calls
You can book a routine face to face/Telephone appointment with a GP by contacting the surgery via telephone, where one of the reception team will check availability.
Satellite Hubs
We are now able to book both routine and urgent appointments at other GP Surgeries across Sheffield who offer evening and weekend appointments with GPs and Nurses. For more information about these Satellite Hubs, please visit:
www.primarycaresheffield.org.uk/extended-access/patients/
How to Access a Nurse
Access is by pre-booked appointments via the appointment line or online using ‘routine care appointment’
How to Access a Health Care Assistant
Access is by pre-booked appointments via the appointment line.
Chaperones
It is the policy of this practice to respect privacy, dignity, cultural and religious beliefs of our patients. If you feel you would like a chaperone present during a physical examination by a doctor or other health professional, let us know.
Cancellations
If you cannot attend an appointment for any reason, please inform us as soon as possible so that we are able to give the slot to someone else. In order to maintain a good service to our patients, if you do not attend 3 or more appointments at this surgery without informing us that you wish to cancel your appointment, we reserve the right to cancel your registration.
We would always write to you to inform you of this.