Doctors and nurses appointments are for 10 minutes. Sometimes you will need longer, for instance if you wish to discuss several problems. Please ask the receptionist if you are unsure.
The Doctor does always try to keep to time, but can sometimes need more than 10 minutes with more complex cases. Please be patient if you are kept waiting as one day it may be you who needs the extra time.
We do not operate personal lists – you can see the doctor of your choice. However, please bear in mind that we are a split-site practice and our doctors, some of whom are not full-time in the practice, work at both surgeries and this means they may not be working from your surgery everyday.
It is preferable for you to see the same doctor if you are being treated for an ongoing condition. If your problem is urgent you will be offered an appointment the same day, but this may not be with your usual doctor. If you request an urgent appointment you must be prepared to come to the surgery at the time of the offered appointment.
If your child or you are very ill and need to see a doctor very quickly, please tell the receptionist.
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