Appointments

Pharmacy and self care

See a pharmacist

Many conditions can be dealt with without the need to see your GP. You can try a local pharmacy for advice about a range of conditions. 

See how pharmacies can help
Find a pharmacy

Self care

Help and support available from many national and local organisations.

Visit the self help centre

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:

  • phone us on 01263 513148, Monday to Friday from 8am to 6pm
  • if necessary, visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable clinician or healthcare professional to help you.

Routine appointments

To request a routine appointment:

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable clinician or healthcare professional to help you.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you are late for your appointment, you may be asked to rebook.

Cancelling or changing an appointment

If you are not able to attend your appointment, please let us know well in advance so that we can give this appointment to someone else.

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are too ill to travel to the surgery, you can ask for a home visit.

If possible, please contact the surgery before 10:30am to arrange this. It would help us to plan our visits if you gave the receptionist details about your condition, and the urgency of the problem.

Children who are ill can usually be brought to the surgery, where they will be seen as soon as possible.