The Patient Participation Group (PPG) is made up of volunteer patients who meet with the practice staff to discuss the work of the practice, provide constructive feedback and identify improvements.
All registered patients are welcome to contribute to the Patient Participation Group.
PPGs are about open and honest communication, flexibility, listening, asking for feedback & offering support, commitment to delivering results, and all views being valid.
What can Patient Participation Groups do?
- Provide feedback from patients e.g. on appointment systems, access, repeat prescription process & the practice website.
- Help with friendly and informative communication – Websites, newsletters, brochures and leaflets.
- Offer practical help (flu clinics).
- Improve facilities.
- Design new services.
Don’t have the time to attend meetings? Then don’t worry. Why not join our Virtual Patients Participation Group?
What is the Virtual Patient Participation Group (vPPG)?
Getting involved
No training is required to become a member of our PPG. The most important thing is that you are a registered patient, keen and focused on taking positive action to help the practice.
Be prepared to give opinions about the way the practice is run and any thoughts on how things could be improved – from the welcome patients get when they arrive at the practice, to the parking facilities, or the appointment system.
You decide how often and when you would like to answer.
To join:
- fill out a Patient Participation Group registration form
- phone us on 01263 513148
