For more information on how to Live Well on the NHS website including advice on achieving a balanced diet, maintaining a healthy weight, ways to get more exercise, giving up smoking and drinking less alcohol.

Eligibility

The following cohorts are announced and authorised as eligible to receive a flu vaccination:

From 1 September 2025:

• pregnant women
• all children aged 2 or 3 years on 31 August 2025
• all children in clinical risk groups aged from 6 months to less than 18 years
• primary school aged children (from Reception to Year 6)
• secondary school aged children (from Year 7 to Year 11)
• NB: We are not permitted to vaccinate school age children unless they are also with a clinical risk group. These will be co-ordinated by your child’s school. If your child is home schooled, please contact us to book.

From October 2025, exact start date to be confirmed by NHS England in due course:

those aged 65 years and over

those aged 18 years to under 65 years in clinical risk groups

those in long-stay residential care homes

carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person

close contacts of immunocompromised individuals

frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home, registered domiciliary care providers, voluntary managed hospice providers and those that are employed by those who receive direct payments (personal budgets) or Personal Health budgets, such as Personal Assistants.

Clinics

We are delivering clinics to eligible patients throughout October starting on Saturday 4th and for the next two weeks after. Some patients (as above) will be offered theirs in September. Text message invitations have now been sent for online booking. If you do not have a mobile phone and/or do not receive an invitation message but believe you are eligible, please contact us book and/or for more information.

All of our appointments will be delivered jointly and in combination with the COVID-19 booster vaccine for those patients eligible to receive both.

If you are housebound or reside in a care home, we will contact you/your home to make separate arrangements for a visit to administer any vaccines you are eligible to receive.

Find out more about the Flu vaccine on the NHS website.

If you have an appointment for diabetic eye screening that you need to cancel or reschedule, please call Norfolk & Norwich University Hospital on 01603 288433.

Eligibility

The announced and authorised cohorts eligible for a COVID-19 vaccine in Autumn 2025/26 are:

• residents in a care home for older adults
• all adults aged 75 years and over
• persons aged 6 months and over who are immunosuppressed

Clinics

We are delivering clinics to eligible patients throughout October starting on Saturday 4th and for the next two weeks after. We have now sent invitations out via text message for online booking. If you do not have a mobile phone and/or do not receive an invitation message but believe you are eligible, please contact us to book and/or for more information.

All of our appointments will be delivered jointly and in combination with the influenza vaccine for those patients eligible for both.

If you are housebound or reside in a care home, we will contact you/your home to make separate arrangements for a visit to administer any vaccines you are eligible to receive.

If you are unable to attend our clinics but would still like to be vaccinated, visit the NHS website: Find a walk-in COVID-19 vaccination site

For more information, please see: COVID-19 advice and services and COVID-19 vaccine on the NHS website.

We provide a full range of contraceptive services including:

• Intra-Uterine Device and/or system fitting/removal (also known as ‘Coil’)
• Implant insertion/removal
• Pill initiation, follow-up, and changes

To request an appointment:

• Use our online consultation form (available from Monday 31st March 2025)
• Phone us on 01263 733693 or 01603 870271 and select option 2 to use our automated messaging telephone service.
• Phone us on 01263 733693 or 01603 870271 and select option 4 from the main menu to speak with a member of staff.

Any treatment and follow-up can be undertaken at our nurse led contraception and sexual health clinics (CASH).

For more information regarding contraception methods, how to choose and where to obtain or access in an emergency, see Contraception on the NHS website.

Community nurses can provide a range of medical services to patients who are permanently or temporarily housebound. To access the team for the first time, please contact us to make a referral.

For any open referrals, please call 01692 408079.

The practice supports the routine baby and pre-school immunisation programme which can be found at NHS vaccinations and when to have them. We will contact patients directly to book.

Our community and school age immunisation service providers are coordinated from Hertfordshire. For more information see Hertfordshire Community NHS Trust.

We are here to support you and your family through what can be a challenging time. For access to a range of services designed to support people affected by cancer, please see the NWICS website.

Screening services for bowel and breast are primarily managed by the wider NHS. If your medical record indicates that you are due for screening and this has not been attended/completed, we will contact you to support this service further.

Find out more about Breast and Bowel screening on the NHS website.

Find more information on your local mammogram (breast) service and Bowel Cancer Screening

We offer a blood test (phlebotomy) service at both surgeries. Due to the collection time of samples to the laboratory for testing, these need to be carried out before 3pm.

For more information, please see Blood tests on the NHS website.

Results can take 7-10 days to come back. We do not contact patients regarding routine test results. If your results show that you need more tests or treatment, we will contact you.

Once your results have been reviewed, you can view them:

• Using your NHS account (through the NHS website or in the NHS App)
• Using our GP online system: SystmOnline

(Registration required, available 24/7)

Please see Routine Appointments/Queries if you would like to talk to someone about your results.

If your test was undertaken at the request of a hospital consultant, you will need to contact them directly to obtain your results.