Telephone System – Important Points
As you may be aware, Thorpewood has transferred to a new telephone system, which we hope offers a better patient […]
Bank Holiday Closure
Please be aware that we will be closed on Monday May 27th for the bank holiday weekend. This includes phone […]
New Telephone System
We are pleased to announce that Thorpewood Medical Group is introducing a new telephone system to provide better patient access. […]
Telephone Disruption – 23/05/2024
On Thursday 23rd of May, we will be transferring over to a new telephone system (further details will be released […]
May Bank Holiday Closure
Please be aware that we will be closed on Monday May 6th for the bank holiday weekend. This includes phone […]
Friends & Family Test results – March 2024
The March results for the Friends & Family tests are in, and we are pleased to say that 94% of […]
Heartsease Roundabout Closure
We have received notification from the Council that Heartsease Roundabout will be closed between Saturday 13th April until Saturday 18th […]
Patient Survey – April 2024
We will be conducting a patient survey from the 15th April for a period of 2 weeks. You will be […]
Easter Bank Holiday Closure
Please be aware that we will be closed for the Easter Bank Holiday weekend on March 29th and April 1st. […]
‘Did Not Attend’ appointments – February 2024
During February, we had a total of 157 appointments where the patient failed to attend their appointment. Across the Surgery, […]