Meet the Team

Doctors

Dr Anna Malpas-Sands

GP Partner

MBBS (London 1995), MRCGP, DRCOG

Female
Palliative medicine, family planning, obstetrics, child health, antenatal and postnatal care, mental health

Dr Rosie Kelly

GP Partner

BSc Hons, MBBS, MRCGP

Female
Antenatal and postnatal care, child health, dermatology, older people’s medicine

Dr Alexander Mitchell

GP Partner

MBBS

Male
Medical Education, GPs, and wider Primary Care Teams

Dr James Rowson

GP

BSc (Hons), MB/BS, MRCGP

Male
Care of the elderly

Dr Stephen Domek

GP

MBBS, BSc Hons, MSC, MRCGP

Male
Holistic & medicine education, sport medicine, obesity & weight management

Nursing Team

Nurse Practitioners

Primary care nurse practitioners are generalists who work in family health clinics or hospitals. They provide general and preventative care, conduct check ups, treat illnesses, order lab tests and prescribe medication for children and adults.

Tracey Medler

Primary Care Nurse Practitioner

Practice Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long term health conditions such as asthma or diabetes, minor ailment clinics and cervical smears.

Michele Annis

Practice Nurse

Healthcare Assistants – HCAs

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Mark Raymer

Healthcare Assistant

Erin Jackson

Healthcare Assistant

Clinical Team

Clinical Pharmacist

Clinical Pharmacists are experts in medicines and can help people stay as well as possible. They support those with long-term conditions like asthma, diabetes and high blood pressure or anyone taking multiple medicines.

June Hughes

Clinical Pharmacist

First Contact Physiotherapist (FCP)

FCPs in general practices are experts in musculoskeletal conditions. They are able to assess, diagnose and refer for physiotherapy treatment in secondary care. They specialise in assessing and advising on a range of complex muscle and joint conditions.

Hetty Lamb

First Contact Physiotherapist

MIND Enhanced Recovery Worker

MIND, the Mental Health Charity, have Enhanced Recovery Works that can assist patients with low level anxiety or depression, bereavement, social isolation, loneliness, gender identity, getting out and about, retiring, goal setting, coping skills, confidence and self-esteem, care support and major life changes.

Social Prescriber Link Workers

Social prescribing involves helping people to improve their health and wellbeing by connecting them to activities in the community. Link workers connect those feeling lonely, overwhelmed or in need of help to a range of local support, from community and activity groups to work, debt or housing advice.

Care Co-Ordinator / Navigator

Care Co-ordinators / navigators working in practice reception teams are specially trained to know about the care and services available to you at your surgery and in your area. While the name of this role may differ in your practice, they’ll listen and talk to you in confidence about your health problem, to understand your needs so they can book you an appointment with the right healthcare professional or service.

Lindsay

Care Co-Ordinator / Navigator

Rebecca

Care Co-Ordinator / Navigator

Rachel

Administrator – Patient Liaison Team

Practice Team

Practice Management

David Morter

Practice Manager

Valerie Wharton

Operations Manager

Belinda Harvey

Data and Compliance Manager

Oliver Rowsell

IT Coordinator

Yvette

Dispensary Manager

Bianca Cini

Finance Officer

Administration

Helen

Practice Secretary

Jacqui

Administrator – Patient Liaison Team

Helen

Administrator – Patient Liaison Coordinator

Carole

Admin/Scanning

Lindsey

Admin/Scanning

Julie

Admin/Registrations – Patient Liaison Team

Dolores

Admin/Summariser

Dorothy

Administrator – Patient Liaison Team

Lauren

Administrator – Patient Liaison Team

Rebecca

Administrator – Patient Liaison Team

About the Patient Liaison Team

Paston Surgery has a patient liaison team to assist patients, doctors, clinicians and secondary care.

Booking appointments
Dealing with queries
Communicating with clinical staff
Contacting you with messages regarding appointments, results or any messages from the doctor
Medical certificates
Referrals
Letters
Medical reports
Blood test forms
Unplanned admissions
Liaising with community teams
Students/teachers etc.

The patient liaison team is staffed from Monday to Friday at 8.30am – 6.30pm.

If you have a query, would like to discuss a matter in more detail or to find out more about the patient liaison team, please do not hesitate to contact a member of the team.

Dispensing Team

Yvette

Dispensary Manager

Tracey

Senior Dispenser

Tracey

Dispenser

Samantha

Dispenser

Kiamara

Dispenser