To request GP appointment, please use the online form. For all other appointments, please call the surgery.
Urgent appointments
Non-urgent advice: Please note
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
To request a routine appointment in the next 7 days:
- Online
We accept requests via our online Service – AccuRx
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Surgery Times
Surgery commences at 8:30am and finishes at approximately noon. Afternoon surgery usually commences at 3:00pm and finishes at approximately 6:00pm.
Please remember to use our automated arrivals system or report to the reception desk as soon as you arrive for your appointment.
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
To cancel your appointment:
- By Phone
Please phone the surgery on 01582 578989 - By Text
Reply CANCEL to your appointment reminder text message - Online
Use our Online Triage Service – AccuRx
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
Please use our online AccuRx form to request a Home Visit.
Emergency visits only will be arranged for the afternoon. Please add as much information as possible to enable the doctor to allocate priority to house calls.