GP Extended HUB Services

No. Only Brent-registered patients are able to access this service.

Access to the Hub is by appointment only. Either the practice, NHS 111 or Urgent Care Centre may refer you to the service if appropriate.

The GP Extended Access Hub service operates across 2 sites within Brent – Wembley & Park Royal . Please see above for addresses and routes to each of the above named GP Extended Access Hub sites.

The Hubs offer 10 minute appointments. Yes, the GP will have access to your medical records where needed.

Yes. We have an automated appointment reminder service. If your GP has a current mobile telephone number for you, you should receive a text message before your appointment. The text message will include details of the date, time, GP Hub name and address of your appointment. You will also be given the option to cancel if you decide that the appointment is no longer needed.

Please note that if you are booked in for a Hub appointment the same day you request one, you will still receive an appointment reminder text message prior to the scheduled time of your appointment.

In addition to a text message, you may be contacted by a member of our administration team to confirm your appointment and to answer any further questions you may have.

PLEASE ENSURE THAT YOU PROVIDE YOUR GP RECEPTIONIST WITH A CURRENT CONTACT MOBILE TELEPHONE NUMBER.

Please contact the practice to reschedule the appointment.

The Hub GP is able to issue you a blood form if needed and do the test on the day; however, you must contact the practice to obtain the results.

The Hub GP is also able to refer you to any service (i.e. a hospital specialist); however it is the responsibility of your GP to follow up with this. Any information regarding referrals will be documented in the discharge summary that the Hub GP shares with your GP practice following your Hub appointment. Therefore, if you have any further questions, or you feel that too much time has passed and you haven’t received an offer of an appointment, please contact your GP practice so they can chase this for you.