SystmOnline
Ordering Repeat Prescriptions
The repeat prescribing service is for medications which your doctor has agreed for you to have on a repeat basis. This is always dependent on all checks being completed on time to ensure it is still safe for you to continue to take your medication without a review. You can check the status of your repeat medications via your online account.
Please note all repeat medications requests must be made in writing.
As long as your repeat medications are approved to be on repeat and all your checks are completed and in satisfactory range your medication will be ready in 4 working days. Repeat requests with queries will take longer.
Emergency Supply of Medicines
If you have run out of your medication and need an emergency supply you can request this via the link below. You do not need to contact your GP practice.
Emergency prescriptions – NHS 111
Repeat prescriptions may be ordered in 2 ways:
- Online
You can order your repeat prescriptions via SystmOnline on a computer, tablet or smartphone. This can now also be done via the Airmid App. - In Person
Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.
Collecting your Prescription
All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated or your nearest chemist.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Medication Reviews
If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you respond to requests from us to book routine appointments when needed.
Prescription Charges
Find out more about prescription charges on nhs.uk.
About Pharmacists
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.
Over-the-counter medicines
Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?
Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.
Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.