Patchs
If you have a medication query only please use our online form through Patchs.
Ordering repeat prescriptions
Patients who are on regular medication do not always need to see a doctor to obtain a repeat prescription.
We ask that all patients nominate a local pharmacy so that prescriptions may be sent electronically via the electronic prescription service (EPS) wherever possible.
Repeat Prescriptions can be requested in the following ways:
- The quickest way to order your prescription is by using the NHS app
- Online via patient access
- Prescription counterfoil – by marking the items you need and leave in the post box to the left of the surgery doors (please do not use highlighter pens)
- By post with a stamped self-addressed envelope
Kindly include the following information:
Full Name
Date of birth
Items and quantities you require
Collecting your prescription
Please allow 3 working days for your prescription to be processed, but please do not order more than 7 days before the medication is due.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you need to contact the surgery about your medication, please fill in an online form via Patchs below.
Medication reviews
Patients on repeat medication may be asked to see a doctor, nurse practitioner or practice nurse to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Certain medications also require monitoring blood/urine tests. Please ensure these are done in a timely manner when requested.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.