Getting your test results
Some test results may be available to view as soon as they are entered into your NHS account by the testing laboratory but they will not have been reviewed by your doctor at this point. If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- In your NHS account (through the NHS website or NHS App)
- By using our online service (SystmOnline) – Please contact reception for information about how to register.
- By contacting reception via telephone on 020 7835 0400, or visiting us between 13:00 and 15:00. If the doctor has filed the result with a comment then the receptionist can share this with you, but receptionists are unable to interpret results.
NHS Login
Please note that tests performed at hospital may not automatically be forwarded to us, and it is usually the responsibility of the hospital doctors to follow these up or write to us.
Phlebotomy Services
If one of our nurses or doctors feels you need a blood test, this can be offered by one of the services below
- Stanhope Mews: You can contact the reception to book and appointment with one of our Health Care Assistants. You may be sent a self-booking link in order that you can book yourself an appointment at a time that suits you.
- Out of hours: there is some availability for blood tests at the weekend in the Violet Melchett
- Walk-in: there is a walk-in service between 8am-4:30pm at Chelsea and Westminster. It is located on the lower Ground Floor. For this service you need to collect and bring a paper copy for your blood test request form from Stanhope Mews practice.
- Children: for patients under 16, you can book an appointment for blood tests at Chelsea and Westminster on 020 3315 2019. You will need to collect and bring a paper copy of the blood test request form from Stanhope Mews practice. For more information visit their website
X-Ray
An X-ray is a widely used diagnostic test to examine the inside of the body.
X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.
If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.
An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.
You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.
X-rays are performed in the radiology department at Chelsea and Westminster hospital.
If your doctor has requested an X-ray, you can attend the walk-in service from Monday-Friday 8:30am-4:30pm at Chelsea and Westminster hospital. On arrival, just provide your name and the team will be able to find the referral.
Accessing your Medical Records
The easiest way to access your medical records is through the NHS app. The NHS App allows patients to access a range of online NHS services and is available to be downloaded on iOS and Android.
