Alert: Surgery News

Service Disruption
Please note: Resident doctors will be taking industrial action from Wednesday 17th - Sunday 21st December. Some of our services will be affected.

Practice Closure
The surgery will be closed at the times stated below.
Thursday 19th March 2026, 13:00 to 17:30 - Training afternoon
If you need medical assistance or advice please call 111 or in the case of an emergency 999.

Flu Vaccination Season 2025
All eligible patients will be contacted via text message and telephone and invited to book an appointment. Walk-ins welcome Find out who is eligible for the 2025 Covid-19 'Autumn Booster' vaccine.

Home Page

Lister Medical Centre

Open Monday to Friday 8am – 6:30pm

Your Health Hub

We are hosting a free webinar on 16th December 2025 aimed at patients who may be at risk of developing Type 2 diabetes or those who have been diagnosed but have not yet attended the NHS Diabetes Prevention Programme (NDPP).
 
This session will provide valuable insights and practical tips on how to navigate festive temptations and make healthier lifestyle choices, while also raising awareness of the NDPP as a vital resource for managing Type 2 diabetes risk.

The details of the webinar are as follows:
 
Webinar Name: Take Control of Your Health: Navigating Festive Temptations and Diabetes Prevention
Date: Tuesday 16 December
Time: 12:00 – 12:40 PM
Link: Managing Festive Temptations and Diabetes Prevention Tickets, Tue, Dec 16, 2025 at 12:00 PM | Eventbrite
NHS services in our area are coming under intense pressure as flu cases surge this week, while COVID, winter vomiting bugs and other respiratory illnesses like RSV (respiratory syncytial virus) are all adding to the strain. Flu levels are expected to peak between 19 and 23 December, in what some commentators are calling a ‘flunami’, while the number of patients seriously ill with flu in hospital beds across Hertfordshire and west Essex is rapidly increasing.
 
In the last week of November, ambulance crews in the East of England took almost 10,000 patients to hospitals, while NHS 111 took more than 48,000 calls. Early winter figures, published in the first of this year’s weekly urgent and emergency care pressure reports, show demand already running at extremely high levels.
 
Across England, the number of people in hospital beds with flu has jumped by 55% in just the past week. Not only are we seeing a week‑on‑week rise, but levels are also far above this time last year — more than 40% higher.
 
To protect yourself and your family from the misery of avoidable illness and ensure that NHS services are there for those who need them, local NHS leaders are calling on everyone in our area to take these simple steps:
Make sure you are up to date with flu, COVID, and RSV vaccinations, which are especially important for older people, those with underlying health conditions, and pregnant women. Visit the Hertfordshire and west Essex vaccination hub for more information on who is eligible and how to get your vaccine.  Get vaccinated now so that viruses don’t spoil your Christmas and New Year plans.
If you have sickness and diarrhoea, stay at home, get plenty of rest and drink lots of fluids. Reduce the spread by washing your hands frequently with soap and water – hand gels won’t kill norovirus. Stay off school or work and stay away from care homes, hospitals and social occasions until you’ve been clear of symptoms for at least two days.
 
If you have a respiratory virus then rest, drink plenty of fluids, and use over the counter medicines if needed. Avoid close contact with vulnerable people, keep indoor spaces airy, and wear a mask when around others. Practice good hygiene such as coughing into your bent elbow or use a tissue and dispose of it afterwards in the nearest bin. Continue to wash your hands frequently with warm water and soap.
Get quick and easy health advice from your pharmacist.  High street chemists give patients access to prescription-only medicines for common conditions including sore throat, sinusitis and earache.
If you can, use the NHS App to check for test results, order repeat prescriptions and contact your GP.
 
National survey results show that more than four in ten (42%*) people in the East of England have gone to A&E for a non-emergency issue because they thought it would be quicker to get medical support. 1 in 10 have visited A&E for a sore throat and a similar number have visited with symptoms of a cold (8%*). These are minor conditions that can be diagnosed and treated by a community pharmacist.
 
Dr Fiona Head, Medical Director of NHS Hertfordshire and West Essex ICB, said:

“Dedicated health and care staff will be working over Christmas and New Year to help everyone who really needs NHS services. Please play your part by being prepared for the winter months and reduce your risk of spending a miserable Christmas stuck at home or in hospital with a nasty virus. It’s not too late to get your vaccines – they’re free for the people most at risk and save countless lives every year. 
 
“For the NHS, the first week of January is historically one of the busiest of the year, partly as a result of viruses and also because seriously ill people put off seeking help over the bank holidays. Getting help early helps you and others who need our services.”
 
“If you or a loved one are very unwell over Christmas or New Year, get medical advice straight away. Minor symptoms can turn into more serious issues, particularly if you are older or have a long-term health condition. Contact NHS 111 free for urgent help or if you’re unsure. Don’t forget the mental health support on offer via NHS 111 – choose option 2 when you get through.”  
 
For more information on keeping well this winter visit the Hertfordshire and west Essex winter health and wellbeing information hub at https://www.hertsandwestessex.ics.nhs.uk/winter

What Our Patients Say

Very friendly, listened very well, showed compassion — Patient, November 2025
Helpful Friendly Staff,
Offered (and accepted) the Shingles vaccination, of which I was unaware I was eligible. — Patient, November 2025
Medical staff were wonderful. — Patient, November 2025
Excellent communication skills
Felt very comfortable talking about health and wellbeing.
Lots of information and advice for the future. — Patient, November 2025

Latest News

We want to keep you updated! This section shares important news and changes happening at the surgery and in the NHS, so you know what’s going on and how it might affect your care.

Sunscreen and Sun Safety

Contents Advice for adults and children on sunscreen and sun […]

Heatwave: How to Cope in Hot Weather

Contents Most of us welcome hot weather, but when it’s […]

NHS Cervical Screening Programme – Changes from 1st July 2025

What is changing? At the moment in England, women and […]

Subscribe to our Latest News!



Health Websites

Patient Info
Your Health Organisations
Better Health
Healthwatch Essex
Hertfordshire and West Essex
NHS111
Health and Care Video Library, Free and NHS Approved.