Appointments

Booking Appointments

Need help from our practice? Please use our online service, accuRX. Completing an online form, you help us offer you the right care at the right time. Our team supervised by qualified GP will review your submitted form. You can expect to receive a response from our practice team as soon as possible.

Alternatively, if you are a patient registered at The Beaumont Practice and have a password you can book an appointment online now by clicking here; you can alternatively use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination.

If you can’t fill out the online form or don’t have internet access, call the practice on 020 7272 3155, Monday to Friday from 8am to 6.30pm. Our reception team will help you over the phone and arrange your appointment.

To request an urgent appointment for today or tomorrow (Monday to Friday):
– phone us on 020 7272 3155, Monday to Friday at 8am

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Please understand that if you come to the surgery to book your appointment you will be jumping the queue, this is unfair to patients waiting on the line for an appointment, therefore we will not book you an appointment if you walk in.
The surgery is the best place for us to see anyone, but sometimes we may need to see you at home.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.

Every request for a home visit will be assessed by a doctor.

We allocate some home visits each day but concentrate on providing surgery appointments so that more people can be seen throughout the day.

When We Are Closed

During out-of-hours, you can access our Extended Access services from 6:30 pm to 8:00 pm every evening and throughout the day on weekends. Fill in the online accuRx form or call 020 7272 3155, where our caring navigators will gather the necessary medical information.

  • When the surgery is closed, call 111 for the out-of-hours GP service. If you have a life-threatening emergency please call 999.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • phone us on 020 7272 3155, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message
  • use your Patient Access account

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Help Us

To help us we ask you to:

  •     Telephone as early as possible if you wish to be seen the same day.
  •     Cancel any appointments you cannot do as early as possible so that the time can be made available to somebody else.
  •     Request emergency or urgent appointments only when absolutely necessary and restrict the consultation to that urgent problem only.
  •     Observe the ‘one patient, one appointment rule’ and not to compromise the doctor by asking them to treat other family members at the same time.
  •     Not request a home visit unless the patient is too ill to be brought to surgery
  •     Ensure that requests for home visits are made before 10.00am
  •     Confine requests for night visits for complaints that really cannot wait until the next day’s surgery