Quote / Testimonial:
Proxy access allows another person to access your GP online services on your behalf.
This might be useful for:
Parents managing their children’s healthcare
- Family members caring for elderly relatives
- Carers supporting patients with specific needs
Before applying for proxy access, please consider the following:
Processing Time
– Your application will take up to 10 working days to process
– Login details will be sent via email to the secure address provided on your form
– If no email is provided, credentials can be collected from reception
– Login details will be sent via email to the secure address provided on your form
– If no email is provided, credentials can be collected from reception
Security and Responsibilities
– Keep your login details and password secure
– Change your password immediately if you suspect unauthorized access
– Contact the practice if you’re unable to change your password so we can suspend access
– Any printed information from the record must be kept secure
– Change your password immediately if you suspect unauthorized access
– Contact the practice if you’re unable to change your password so we can suspend access
– Any printed information from the record must be kept secure
Important Considerations
– Abnormal results or concerning information may be visible before speaking with your doctor
– You control whether to share information with others
– Medical records contain technical information that may require explanation
– If you spot information about someone else or notice errors, log out immediately and contact us
– You control whether to share information with others
– Medical records contain technical information that may require explanation
– If you spot information about someone else or notice errors, log out immediately and contact us
Age-Related Access
– For children aged 11-16: Parents may have limited proxy access for appointments and prescriptions
– At age 16: All proxy access will be reviewed and usually discontinued unless specific circumstances apply
– A GP assessment will be required for continued access after age 16
– At age 16: All proxy access will be reviewed and usually discontinued unless specific circumstances apply
– A GP assessment will be required for continued access after age 16
How to Apply
- Complete our proxy access application form below (available at reception or downloadable from our website)
- Provide necessary ID and documentation
- Submit your application to reception
The practice reserves the right to refuse or withdraw proxy access if we believe it may cause physical and/or mental harm to the patient. We will discuss any concerns with affected parties.