The repeat prescription service is offered to allow patients to obtain on-going medication without further consultation with the Doctor, a time saving factor for all parties concerned. With this in mind repeat prescriptions will not be issued by the doctor during routine or emergency consultations.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- In person or by post: using your prescription counter foil whenever possible
- Via the NHS App
- Using Patient Access
- By completing our secure online form
- Via EPS (Electronic Prescription Service): prescriptions can be sent electronically to a pharmacy of your choice. Please ask your pharmacist or a member of our Reception team for more information.
To avoid dangerous errors, we regret that prescription requests cannot be accepted by telephone unless you are housebound and cannot attend the surgery. If you are housebound you may telephone the practice after 11.00am to request a repeat prescription.
Collecting your prescription
We will post your prescription to you if you provide a stamped-addressed-envelope or patients can make arrangements with local chemists to request / collect prescriptions on their behalf. Prescriptions are usually ready for collection after 48 working hours. However, if you request non-repeat items your prescription could be delayed. Please also allow additional time for chemist and postal requests.
The local chemists providing this service are:
- Benjamins (Chingford Mount Road) – 020 8529 8263
- Boots (Old Church Road) – 020 529 2299
- Boots (Station Road) – 020 8529 2628
- Hatch Pharmacy (Hatch Lane) – 020 8529 0696
- Kings Head Pharmacy (Sewardstone Close) – 020 529 1077
- Lloyds (Station Road) – 020 8529 1035
- Well Chingford (Chingford Mount Road) – 020 529 1351
Please note: When requesting the contraceptive pill or HRT Tablets you may be asked to make an appointment with one the practice nurses prior to us issuing a repeat prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
Patients on repeat medication will be asked to see a Doctor, Advanced Nurse Practitioner, Clinical Pharmacist or Practice Nurse at least once a year to review their regular medications. Notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
