Patient Access
- Appointments are made by telephoning the surgery from 8.00AM on 020 8539 2858 or submitting an AccuRx online request. – Please note that we are currently not accepting walk-in appointments.
- Appointments can also be booked online. (AccuRx)
- Appointments will be 10 minutes long, but if you feel you may need longer please let us know
- Emergencies and babies will be seen on the same day at the clinician’s discretion
- If clinics are fully booked on the day, you will be advised by the reception to ring up the practice later that day to find out if there are any cancellations
- Urgent cases will always be seen on the same day, otherwise you will be offered the first available slot with a doctor/triage staff
Due to current circumstances we are utilising a “Book on the Day” policy
Non-urgent advice: Important Notice About Booking Appointments (fact-To-Face, Online And Telephone Consultations
Please do not book a GP appointment or attend L.L. Medical Care Ltd if;
You have symptoms of cough, fever or difficulty in breathing after being in contact with someone with a confirmed case of coronavirus
You feel that they may have Coronavirus or may have come into contact with someone who is or has shown the symptoms of the Coronavirus
NHS 111 has created Coronavirus pages to inform patient’s on what to do based on the above.
Due to the Coronavirus pandemic, all patient appointments are telephone triaged where an appointment can be made via the telephone. Alternatively use the ‘patient triage’ service which we will respond back to you.
Any patients who are exhibiting symptoms of the Coronavirus will not be seen and be advised to not visit the practice.
Prior to the appointment all patients are required to have their temperatures checked and to ask the receptionist for a token which they can use on our blood pressure machine, the machine will check your Blood pressure, height and weight. You will get a printout of your results which can then be passed onto the receptionist where it can be added to your health records.
Face masks and coverings are to be worn at all times by all GP’s, nurses, visitors and patients.
