NHS App
The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can also continue to use this, but you can use the NHS App as well. You can also access the same services in a web browser by logging in through the NHS website. For more information go to www.nhs.uk/nhsapp.
What you can do on the NHS App
- Get advice about Coronavirus – get information about Coronavirus and find out what to do if you think you have it.
- Order repeat prescriptions – view your available medicines, request a new repeat prescription and nominate a pharmacy for your prescriptions to be sent to.
- Book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- Check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- Register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- Find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- View parts of your GP record – including information about medications, allergies, vaccinations, previous illnesses and test results.
You can still contact the practice by phone or in person, the NHS app is just another option which patients have found to be more convenient and quick to use. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at: www.nhs.uk/gponlineservices
Get the app
Non-urgent advice: Having Problems?
NHS App privacy policy
The NHS App privacy policy explains how NHS England and other organisations may use your data when you are using the app. Follow the link for more information:
https://www.nhs.uk/nhs-app/nhs-app-legal-and-cookies/nhs-app-privacy-policy/privacy-policy
Accurx Patient Triage
You can now contact us online through our online service – Accurx Patient Triage. You can use this service to submit any non-urgent queries, including queries regarding your medication, requests for private letters, sick notes and routine appointments. Please do not request for any URGENT SAME-DAY appointments through this service – you will have to call us to book, or use the NHS app (subject to availability).
To submit a request, select the image below. Select one of the three available options and fill out your date of birth, and complete the form with details of your request. Once you submit your triage request, you will receive a response usually on the same day, or within 2 working days.
See here for more information on our online triage system.
