Over-the-counter medications

Over the Counter Medications for self-care is NOT supported. This is in line with the NHS England.

The following list of conditions are where self-care may be more appropriate:

Access to urgent dental care for Kent and Medway residents

An enhanced service is being offered by NHS dentists in Kent and Medway and includes:

  • Urgent unscheduled care for patients needing clinical attention within 24 hours.
  • Non-urgent unscheduled care for those requiring treatment within seven days (unless symptoms worsen).
  • A single focused course of treatment typically delivered in one appointment.

Please contact KCHFT Dental Helpdesk on 0300 123 4412 Monday to Friday Alternatively you can contact Dentaline out of hours on 01634 890300.

Opening Hours: Monday to Friday 6pm -11pm

Saturday 9am to 5pm

Closed on Sundays.

Urgent Treatment Centres

Faversham – Open 8am to 8pm 365 days of the year.

Address: Health Centre, Bank Street, Faversham ME13 8QR

Sevenoaks – Open 8am to 8pm 365 days a year

Address : Hospital Road, Sevenoaks TN13 3PG

Sittingbourne – open 8am to 8pm

Address: Memorial Hospital, Bell Road, Sittingbourne .

All of the above treat minor illnesses including : infections, rashes, emergency contraception, coughs, colds, stomach pain, Vomitting and Diarrhoea, high temperatures and minor injuries – cuts, wounds, eye and ear injuries, bites, sprains and strains.

Diabetes and Asthma

Your long term condition will  be managed by our chronic disease nurse during your annual review. This appointment will give you time to discuss any concerns you may have with how you manage your condition.

There maybe times throughout the year that you feel you need further support or guidance and if this is the case, you can speak with the nurse who will be able to offer you continued support in your future management.

HPV – Human Papillomavirus

Patients male or female aged between 16-25 years are eligible for the HPV vaccine, if you have missed being vaccinated whilst at school you can now get it done at the practice.

The vaccine protects against HPV, reducing the risk of cervical cancer. If you would like to book an appointment to be vaccinated please call reception to arrange a convenient appointment.

For more information regarding the vaccine please follow the link HPV vaccine – NHS.

If you have a child below the age of 16, who is eligible to receive the HPV vaccine and has missed at school please follow this link to book an appointment with the immunisation team Kent Immunisation Team | Instagram, Facebook | Linktree.

Non NHS Services

We do carry out some services that the NHS does not pay for.

These services include HGV medicals, Adoption / Fostering medicals, private sick notes, completion of insurance/holiday cancellation/ gun licence forms, medical reports for insurance purposed, fitness to fly/ travel certificates, private prescriptions.

You will be informed about the associated charges at the time of requesting the work. The fee needs to be paid prior to completion of the work, the work can take up to 4 week s to complete.

If an appointment is needed this will be arranged separately.

Please view the link below for why we do not prescribe benzodiazepines for flight anxiety/fear of flying:

Private Blood Tests / Investigations

If you are being seen privately we are unable to carry out any blood tests or other investigations that is associated with your private care, this will need to be carried out or arranged by the clinician carrying out the private work.

Minor Operations and Joint Injections

Once you have seen by one of our clinical team and it has been assessed that you are able to have your minor operation here or your joint injection, you will be added to our waiting list, you will then be contacted by a member of our team as soon as an appointment becomes available. If assessed and it is not suitable to have within house a referral will be made to an outside organisation.

Mental Capacity Assessments

GPs are often asked to make Mental Capacity Assessments for patients. These assessments can be requested for a variety of different reasons. As GPs it is an essential part of our role that we are able to perform capacity assessments which relate to decisions regarding medical investigations, treatment and care.

However capacity assessments relating to overall welfare, finances and property are often more complex and sit outside our expertise.

The level of risk and responsibility linked to capacity assessments can be extremely high. Decisions such as whether someone’s house is sold or how their life savings are spent can depend on capacity assessments. It is therefore essential that adequate time and attention is dedicated to these assessments.

It is also necessary that those carrying out these assessments for legal purposes are highly trained and experienced in this area.

Legal capacity assessments do not fall within the NHS duties of GPs. There are other professionals who can perform mental capacity assessments including solicitors and psychiatrists.

As a surgery we do not offer Mental Capacity Assessments for legal purposes for our patients. To do so would require significant resources being diverted from our core duties as a healthcare provider. We feel there are other professionals available with more appropriate training, legal protection and expertise who can perform these assessments.

We realise that this practice policy may cause some inconvenience to our patients but hope you can understand that our priority must be to our core NHS duties as a health care provider.

Childhood Immunisations

Our nursing team are available to carry out all childhood immunisations, for the first set of baby immunisation you will receive and invitation to book.