Non-urgent advice: What is this page about?
As a parent or carer, it can be difficult to know how unwell your child is and when to seek medical attention. Most childhood illnesses are mild and can be managed at home, but sometimes, a child may need to see a doctor. This guide provides advice on how to assess your child’s condition and when to seek help.
Recognising Symptoms
Children can display a variety of symptoms when they are unwell. The table below provides guidance on what signs to look for and how to respond.

When to Seek Medical Help
Self-care at home: If your child has mild symptoms, ensure they get plenty of rest, stay hydrated, and take appropriate medication if needed (e.g., paracetamol for fever).
Contact Eltham Medical Practice or NHS 111: If symptoms persist or worsen, or you are unsure about your child’s condition, seek medical advice.
Call 999 or visit A&E: If your child has severe symptoms, such as difficulty breathing, unresponsiveness, or a non-fading rash, seek emergency help immediately.
General Advice
For more detailed guidance, contact our surgery
Keep your child hydrated and monitor their symptoms closely.
Use over-the-counter medications appropriately.
Trust your instincts—if you feel something is seriously wrong, seek medical attention.
Useful Links
For further advice on childhood illnesses and when to seek help, visit the following trusted NHS resources:
NHS: What 18? – www.what0-18.nhs.uk
NHS: Fever in children – www.nhs.uk/conditions/fever-in-children
NHS: When to seek help for a sick child – www.nhs.uk/live-well/is-my-child-too-ill-for-school
NHS 111 Online – www.111.nhs.uk
When Should I Worry? – www.whenshouldiworry.com
NHS: How to Tell If My Child is Unwell – www.nhs.uk/conditions/baby/health/spotting-signs-of-illness
Contact Information
For non-urgent concerns, contact Eltham Medical Practice at 020 8850 5141 or visit NHS 111 for advice. In emergencies, always call 999.
This guide is for informational purposes only and does not replace professional medical advice. If in doubt, always consult a healthcare professional.