Green Street Green,
Orpington,
BR6 6BG
Life Threatening – Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Urgent Care Centres
If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes
Opening & Closing Hours
Information about when the surgery is open.
When We’re Open
| Day | Opens | Closes |
|---|---|---|
| Monday | 8.00am | 6.30pm |
| Tuesday | 8.00am | 6.30pm |
| Wednesday | 8.00am | 6.30pm |
| Thursday | 8.00am | 6.30pm |
| Friday | 8.00am | 6.30pm |
| Saturday | CLOSED | CLOSED |
| Sunday | CLOSED | CLOSED |
Enhanced Hours
General Practice is required to deliver a range of primary care services between 6.30pm to 8pm on weekdays and 9am to 5pm on Saturdays.
We are closed on bank holidays.
When we’re closed
Information on what to do when the surgery is closed.
When We’re Closed
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary. If you have an urgent medical problem when the surgery is closed you can also contact SELDOC, the out of hours doctors service on 020 8693 9066. SELDOC is a large professional organisation run by doctors in South East London
Pharmacists
Pharmacies can offer emergency contraception.
Pharmacists (chemists) can provide advice and treatment for a wide variety of medical problems.
Many Pharmacists are open longer hours than the Surgery.
Pharmacists are highly trained professionals that provide advice on a wide range of problems.
They can be particularly helpful for advice about colds, flu, sore throats, ear ache or coughs.
They can also advise on regular medication and ways to stop smoking.
Walk-In Centres
- NHS Walk-in centres provide advice and treatment for a range of common illnesses (coughs, colds, infections) and minor injuries (strains, sprains, cuts).
- Many centres are open from early morning to late evening, seven days a week.
- The centres are run by experienced NHS nurses and some have doctors available.
- No appointment is needed.
For further information on the nearest Walk-in centre, see the NHS website: Service search
Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.
We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.
For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.
Pharmacy
If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you’ll need to see a doctor. You don’t need an appointment and you won’t even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self Care – visit our health zone
Help and support from national and local organisations and assessments to help you monitor your condition
Routine Appointments
I have a non-urgent problem and can wait up to 6 weeks to be seen.
Join the Patient Group
If you are a patient registered at the practice, with a positive contribution to make, please join the group.
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice quarterly to provide a forum for discussion about the practice.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
Disabled Access
Information about our disabled access support and parking at the surgery.
Disability Access
Disabled parking is available at the rear of the practice. If you require a ramp or a wheelchair, please ask at reception, and we can provide these for you. All our consulting rooms are on the ground floor. If you require information in large print or braille, please ask the Practice Manager for assistance. The practice has a hearing loop. If you have information/communication needs, please let us know so we can record these in your medical records.
Green Street Green,
Orpington,
BR6 6BG