Prescriptions

We have a generic prescribing policy in line with Integrated Care System guidelines. This means that you will be prescribed a generic medicine whenever possible. A generic medicine is when the patent for a branded medicine has run out, other companies can manufacture it under a generic name. The medicine is made of the same ingredients as the original branded product but is usually much cheaper. Using generic medicines saves the NHS millions of pounds which can then be spent on other treatments.

Generic medicines may be different in colour, size, shape and even taste. This does not alter the effects of the medicines. In some cases, tablets and capsules have special coatings so that the medicines last longer in the body and the doctor may feel that it is best for you to stick to one brand.

You can order your repeat prescriptions via NHS App or Patient Access on a computer, iPad or a phone app. The surgery will give you a log in and password to access this.

NHS App

Patient Access

Non-urgent advice: Prescription charges are as follows:

Prescription (per item): £9.35

• 3-month prepayment certificate (PPC): £30.25

• 12-month prepayment certificate (PPC): £108.10

If you pay for prescription items frequently, you may find it cheaper to buy a prepayment certificate (PPC). You can do this here: services.nhsbsa.nhs.uk/buy-prescription-prepayment-certificate.

Further information can be found at www.nhs.uk/nhs-prescription-charges.

Free prescriptions:

You can get free NHS prescriptions if, at the time the prescription is dispensed, you:

  • are 60 or over
  • are under 16
  • are 16 to 18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
  • have a specified medical condition and have a valid medical exemption certificate (MedEx)
  • have a continuing physical disability that prevents you going out without help from another person and have a valid medical exemption certificate (MedEx)
  • hold a valid war pension exemption certificate and the prescription is for your accepted disability
  • are an NHS inpatient

Check here for the full list of who can get free prescriptions.

New Patients

If you are a new resident to the area and plan to join this practice please ensure that you have at least 6 weeks supply of medication from your previous surgery.

We will not be able to provide a prescription until your medical record is received from your previous surgery.

Current Patients on Repeat Medication

We must have your repeat medication request in writing.

Please allow two-three working days (48-72 hours) notice for prescription processing – email it through to our dedicated prescriptions email address: [email protected]. We will accept early requests to cover the Bank Holiday periods and also holidays- just make a note on your request slip.

If you are going on holiday please put your request in at least a week ahead and indicate on the slip that you are going away.

One off prescriptions will take longer than two working days (48 hrs) as they need to be re-authorised.

Prescribing of Health Supplements and Medications

NHS South East London Integrated Care System (SELICS) is committed to delivering best value by ensuring that we use our resources well. Therefore to help us to support the cost effective, evidence based use of medicines, NHS SELICS no longer supports the routine prescribing of health supplements and medications that can be bought over the counter for self-limiting, short-term illnesses and minor conditions.

This includes:

  • Acne treatment
  • Analgesic/pain relief treatment (short term pain, fever, headache, muscle/joint injury, infrequent migraine)
  • Anti-fungal treatment (athlete’s foot, oral and vaginal thrush, ring worm, dandruff)
  • Antiperspirant treatment (excessive sweating)
  • Antiseptic creams and treatment for minor burns and scalds
  • Camouflage creams
  • Cold sore treatment
  • Colic treatment
  • Constipation treatment
  • Cough, cold and sore throat treatment
  • Cradle cap treatment
  • Diarrhoea treatment
  • Ear wax remover
  • Emollients and bath oils for mild dry skin
  • Eye treatments/lubricating products (Conjunctivitis/ dry eyes)
  • Fluoride containing products for prevention of dental caries
  • Haemorrhoid (piles) treatment
  • Hayfever treatment
  • Head lice treatment
  • Herbal and complementary treatments
  • Homeopathic preparations
  • Indigestion and heartburn (dyspepsia) treatment
  • Mild cystitis treatment
  • Mouth ulcer treatment and treatment for teething
  • Nappy rash treatment
  • Scabies treatment
  • Sunburn treatment
  • Suncream
  • Threadworm treatment
  • Topical steroid treatment (insect bites/stings, contact dermatitis, nappy rash)
  • Travel sickness treatment
  • Vitamins and minerals
  • Wart and verruca treatment

It is the patient’s responsibility to ensure that medication is requested in good time.

Over the Counter Products

Most common conditions such as backache, headache or cough can be treated at home and for most people they are not serious health problems. Many common conditions can be treated at home with the support of your local pharmacy if needed. Over the counter products for self-care are things like pain relief and cough and cold remedies.

These items can be bought from pharmacies, supermarkets and discount stores without a prescription. You can get them without an appointment or seeing a doctor. They are also often cheaper this way. Please view our Local Support page for more information on how you can be supported.

Only Order What You Need

Please remember to only order what you need. Medicines waste costs around £9 million a year in South East London which could be used on vital NHS services. You can reduce your waste by:

  • Checking what medicines you still have at home before ordering your prescription
  • Only ticking the boxes on your repeat prescription forms for medicines you really need
  • If you use the electronic prescription service, telling your pharmacist if they give you medicines you’re no longer using or already have enough of at home
  • Telling your GP or pharmacist if you’ve stopped taking any medicines, so they can be removed from your repeat list
  • Not stockpiling medicines
  • Ordering online via your GP website which may also be quicker and more convenient for you