Prescriptions

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Ordering Repeat Prescriptions

Patients can quickly and securely order their repeat prescriptions using the NHS App on your smartphone or through the NHS Account by logging in to the NHS App Online.  

Need help ordering your repeat prescription via the NHS App? Watch ‘How to Order Repeat Prescriptions’ video for step-by-step support.

For more information about the NHS App, please visit our Online Services page, or view our NHS App: Frequently Asked Questions.

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in four ways.

  • Phone the surgery on 020 8462 5771 and speak to the pharmacist, Monday to Friday from 10.30am to 3.30pm.
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10.30am to 3.30pm.
  • Complete an AccuRx selecting ‘reviews for long term conditions, medication or contraception’
  • Email the surgery on selicb.addingtonroadprescribing@nhs.net (only use this option for non-urgent requests) (this option will be discontinued as of 11/2/25)

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment with a clinical pharmacist when we ask you to come in for your review.

You can do this by: 

  • Completing an AccuRx selecting ‘reviews for long term conditions, medication or contraception’.
  • By Phone
  • If you are unable to complete an patient triage form via AccuRX online you can call the surgery on 020 8462 5771 and a care navigator will complete the triage form on your behalf while on the line.
  • In Person
  • Patients can visit the surgery and and a care navigator will complete the triage form for you on your behalf.

Prescription Charges

Find out more about prescription charges on nhs.uk.

About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

Find a pharmacy – NHS (www.nhs.uk)

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.