Non-urgent advice: The Friends and Family Test
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Friends & Family Test Results
Last month, our patients said:
“Dr Barden was lovely, friendly and took the time to actually see me as a person not just a patient. Felt heard.”
“Very understanding, talking with me, not at me. Made me relaxed whilst explaining my situation. Couple of times l called him son as l was so relaxed talking with him.”
“I was seen promptly and the nurse dealing with me was amazing, put me at ease, answering all my questions, I was very impressed.”
“Dr Elizabeth Charles-Edwards was attentive and made me feel at ease. She did all she could to make my appointment worth while and even thanked me for coming in. She knew I was very concerned with my condition, so she stepped up a gear to fast track my case. Thank you for being so understanding. She is a credit to your team. Happy Christmas and a healthy new year to you all.”
“The receptionist who was on the desk was amazing, I wish I got her name, she went above and beyond. A very big thank you to her and as always to Dr Kuipers too.”
2024
January | 97% good or very good |
February | 97% good or very good |
March | 97% good or very good |
April | 95% good or very good |
May | 97% good or very good |
June | 94% good or very good |
July | 96% good or very good |
August | 94% good or very good |
September | 94% good or very good |
October | 98% good or very good |
November | 97% good or very good |
December | 96% good or very good |
2023
April | 93% good or very good |
May | 97% good or very good |
June | 95% good or very good |
July | 97% good or very good |
August | 97% good or very good |
September | 97% good or very good |
October | 97% good or very good |
November | 97% good or very good |
December | 97% good or very good |