Watch a video about how to order a prescription on the NHS App
We do not accept requests over the telephone due to the risk of errors.
Non Repeat Prescriptions
If the request is for a medication that is not on your normal repeat list it will need to be authorised by the doctor. This may result in a delay in issuing the prescription. We therefore ask you to give us as much notice as possible of such needs. You may also be asked to make an appointment to see a doctor to ensure that the appropriate prescription is issued.
If you have been requested by a consultant or hospital to see your GP for medication, we will still need your written request or the request to be submitted online, in addition to a letter from the consultant detailing your medication.
Written Requests
Written requests should be made using the right hand tear-off portion of your previous prescription with the appropriate items ticked. Otherwise there is a request form available from reception or a written request will be accepted with full details of the items required and your name and date of birth given.
Medication Reviews
You will be asked from time to time to book an appointment with the doctor to review your prescription before another one is issued. The review date is shown on your repeat list.
Collecting your prescription
Please allow three working days before collection. If a request is received after 6.30pm then the 3 days will run from the beginning of the next day that the practice is open.
Nominated Pharmacy
If you wish your prescription to be sent directly to a specified chemist, you can choose a chemist in the NHS App. If you do not have online access, please give full details of the chemist on the repeat prescription form or request. Many of the local pharmacies will collect your prescription from the surgery and provide a home delivery service (e.g. Kamsons, Boots). Please enquire at your usual chemist.
Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.
They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.
If they cannot help you themselves, they can refer you to a GP or other health professional.
Treatment from a pharmacist
Pharmacists can suggest treatments that do not need a prescription for a range of conditions.
Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.
Conditions they can offer prescription medicine for are:
impetigo (aged 1 year and over)
infected insect bites (aged 1 year and over)
earache (aged 1 to 17 years)
sore throat (aged 5 years and over)
sinusitis (aged 12 years and over)
urinary tract infections (UTIs) (women aged 16 to 64 years)
shingles (aged 18 years and over)
If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.
Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.
Other services that may be available at a local pharmacy include:
advice from a pharmacist after contacting NHS 111 or a GP
chlamydia screening and treatment
advice and help on how to stop smoking
cholesterol and blood sugar testing
the substance misuse service, including needle and syringe exchange schemes
advice and help on how to manage your weight
Ask a local pharmacist to find out what services they offer.
Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies.