April 2025 Patient Newsletter
🪻March highlights
March saw a reduction in the number of patients who failed to attend a booked appointment! We appreciate your support in ensuring care for all our patients. If you no longer need your appointment, please cancel at least one hour before. It is also important that patients arrive in time for any booked appointments.
In March we:
- Answered 2,900 phone calls
- Processed 2,828 online requests (that’s an average of 91 requests a day)
- Delivered 2,786 appointments (face-to-face and telephone).
- Offered 2,371 GP appointments, 913 nurse appointments and 291 other healthcare appointments.
- Processed 1,514 prescriptions.
💩How’s your poo?
This Bowel Cancer Awareness Month, Bowel Cancer UK want everyone to be able to recognise the symptoms of bowel cancer. They’re asking everyone to share the symptoms because when you #PassItOn you could help someone else notice when something isn’t right.
Having these symptoms doesn’t always mean you have bowel cancer. But it’s still important to find out what’s causing them. Bowel Cancer UK’s information is there to support you.
Learn more about the possible symptoms of the disease: https://www.bowelcanceruk.org.uk/about-bowel-cancer/symptoms/
🐣 Egg-tastic event in Roehampton
Pop along to the EGG-TASTIC EVENT in Roehampton Library on Thursday 17th April 2025. Hosted by the Alton Renewal Team and Roehampton Library, there will be crafting activities and a scavenger hunt. More information can be found here https://www.altonrenewal.co.uk/events-programme
🐥 Surgery closures over Easter
Please note that the surgery will be closed on Good Friday (18th April) and Easter Monday (21st April).
To find a local pharmacy that is open over Easter, search for the three most local pharmacies to Tudor Lodge using https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
If you require medical care when we are closed, please call NHS 111.
ℹ️ Help us to stay in the loop
From time to time, you may receive a request from us for information so we can keep your records up to date. Please respond to any requests you receive from the surgery as it helps ensure we’re providing you with the right care for you.
📋 Your annual medical review is important
A friendly reminder that if you live with a chronic disease such as asthma, diabetes or COPD to look out for your annual medical review. We send text message invites out in your birth month and ask you to book your appointment promptly. If you don’t receive an invite or have had to cancel yours in the past, please get in touch with the practice to arrange yours.
⭐ On a winning streak
Our Partners X-On won the HTN Primary Care Awards 2025 for “Primary Care Case Study of the Year”. This was for the work they undertook at Tudor Lodge to improve patient access and satisfaction at the surgery.
We have also been nominated for the HSJ Digital Awards, taking place in Birmingham in June! Wish us luck and we will keep you posted with the outcome!
🌺Go wild for nature this Easter
Take the kids to one of the free nature roadshows at the Royal Parks this Easter break. They are taking place at The Regent’s Park, Richmond Park and Bushy Park. Everyone is welcome to join, drop in anytime between 11am – 3pm to take part in fun interactive activities including a scavenger trail and nature crafts. More information can be found at https://www.royalparks.org.uk/whats-on/easter-roadshows
🍵 Access to community services across Wandsworth
Do you need access to council services? Some of Wandsworth Borough Council’s community spaces offer council services on-site, and you can grab a free hot drink while you’re there!
Two locations offer a social supermarket, where you can fill up a bag with fresh fruit, vegetables, and pantry goods for just a few pounds. Check the directory to find a location near you: https://www.wandsworth.gov.uk/…/community-spaces…/
🐰 Easter Treat: Kids Eat Free!
The Easter school holidays are brilliant, but keeping the little ones entertained and fed can add up! Looking for affordable fun? Check out restaurants offering free kids’ meals in London this Easter. The London Standard has done the legwork and compiled a handy list of participating venues.
🤯 How stressed are you?
April is Stress Awareness Month, and this year’s theme is #LeadWithLove, encouraging us all to approach ourselves and others with kindness, compassion, and acceptance. Organised by The Stress Management Society, the month aims to help everyone take charge of their wellbeing and find effective ways to manage stress. It’s a great time to reflect on your own stress levels and explore helpful resources.
The Stress Management Society website offers a wealth of free resources, including information packs, daily kindness calendars, workplace challenges, guided meditations, podcasts, and more. You can find practical tools and valuable insights to help you navigate stress, build resilience, and lead a healthier, more balanced life. For more information and to access these resources, please visit The Stress Management Society website.
📲 Have you joined our WhatsApp Channel?
Tudor Lodge Health Centre has launched a new WhatsApp channel to keep patients updated with:
- Surgery news
- Helpful tips and advice
- Health resources and tools
Simply click here to join http://bit.ly/40JdpT1
Subscribing to our WhatsApp channel does not give us or any other group member access to your phone number or any other details, and users can opt out at any time.
For personal enquiries or to book an appointment at the surgery please use our online form to contact us.
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