NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Online Consultation: eConsult
Guidance for Patients
From 20th March 2023 to ensure e-Consults are dealt with in a timely manner there will be a limited number of slots available.
E-Consult is a remote online version of a consultation. It can be a useful way to seek advice regarding your health.
It is more likely to be a successful online consultation if:
- you can be clear and specific about your concern, query or request
- you can include the necessary information requested
- you can attach an image where relevant e.g. skin condition, taking care not to include any intimate areas
We will acknowledge receipt of your e-consult within 24 hours. On average, e-consults are seen by a clinician within 1-7 days.
If you are completing a medication review, blood pressure review or pill check online, please ensure that you include your current height, weight and blood pressure reading. If you do not have a blood pressure machine at home, you can attend the health pod at North Baddesley Surgery, or your local pharmacy may be able to do this for you.
If you feel that your health concern is complex, requures a physical examination, or you would like to speak with or see a doctor face to face, then please book an appointment with a doctor at the surgery. This can be done online via our website or by contacting reception.
Joint or limb problem?
If you have a problem with your joints or limbs (a musculoskeletal problem) then you may consider booking an appointment with our First Contact Musculoskeletal Practitioner for assessment. This can be done via reception.
Acutely unwell?
If you are acutely unwell, please make an urgent appointment via reception or by booking online. If you are unable to contact the surgery, for example outside of opening hours, then we would suggest contacting 111 for advice. If you have a medical emergency please call 999.
Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter Patient Access and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
Evergreen Life
GP online services
Save yourself time with NHS-assured patient online services. Book GP appointments easily, get repeat prescriptions delivered and download your GP medical record.
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