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Both St Helens Medical Centre and Bembridge Branch Surgery have good disabled access.

The Medical Centre has a stair lift providing access to first floor consulting rooms. Patients unable to use the stair lift may be seen downstairs, and are asked to notify the receptionist at the time of booking.

Disabled toilet facilities are available at each surgery, fitted with a red call switch in case of emergency.

If the red call switch is used and the alarm raised, staff will use the following procedure:
– Staff member will knock on the door.
– Staff will ask what assistance is needed.
– If no answer received, entry will be forced and assistance given.

Information in large print is available for visually impaired patients.

An Induction Hearing Loop is available at both surgeries.

If you wish to inform the practice of a change to your address or contact details, please complete our online form –Update My Details – St Helens Medical Centre