Prescriptions

Ordering repeat prescriptions

Quote / Testimonial:
The easiest ways to order repeat prescriptions are:

– using your NHS account (through the NHS website or in the NHS App) – This is the quickest method.

– using the GP online system SystmOnline where you can order and track your prescriptions.
– by bring your repeat prescription slip to the practice.

We do not take repeat prescription requests over the phone or email.

You can also:

To register, please visit our reception with two forms of identification and complete a brief application. We kindly ask that you provide one form of identification, such as a current passport or a photo driving licence.

If you do not have either, your birth certificate will suffice. Additionally, please provide another form of identification, such as a utility bill or bank statement dated within the last three months, or this year’s council tax bill.

Once you have completed the registration process, we will send you an email with instructions on how to activate your personal account for this service.

Non-urgent advice: Ryde Pharmacies

You can leave your request slip with the local pharmacies in Ryde and pick up your medication directly from them, without needing to visit the surgery.

Or, you may have your repeat prescriptions set up on the e-prescribing system. Ask at reception or your pharmacy for more information about this.

Collecting your prescription

As demand for prescriptions is always high and even higher on some days, please allow five working days for us to process your prescription to send to the pharmacy.

The pharmacist will normally require two more working days to prepare your prescription. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Find a pharmacy (nhs.uk)

Questions about your prescription

If you have questions about your medicine/prescription please telephone 01983 817200 (Option4) or your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to visit the surgery for a review. We will contact you when it’s time to schedule your review.

Prescription charges

Find out more about the NHS prescription charges (nhs.uk).

What to do with old medicines

Take it back to the pharmacy where you got it or bring it to the surgery. Do not throw it in the bin or flush it down the toilet.

About pharmacists

Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First, covers a range of conditions, including:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

Pharmacies can provide advice on over-the-counter medicines. Many are open late and on weekends, with no appointment needed. Most also offer private consultation rooms for confidential discussions with staff.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.