Ordering repeat prescriptions
Repeat prescription requests submitted before 12:30pm will be ready for collection at your pharmacy after 5:00pm the following working day.
Requests submitted after 12:30pm will be available after two working days.
For requests made on Friday afternoons, prescriptions will be ready after 5:00pm the following Tuesday.
Please note, any requests for additional items not on repeat must be authorised by a doctor. These prescriptions may take up to three working days to process and, in some cases, may require an appointment.
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday from 8:00am to 6.30pm
Please note that medication requests cannot be taken over the telephone.
To request medication login or register for online services below or you can ask your nominated pharmacy to request your repeat medication for you.
Please do not leave your prescription requests to the last minute. It can take up to 3 working days from request to collection from your nominated pharmacy.
Collecting your prescription
Please request your prescriptions a few days before your medication runs out. All prescriptions are now processed electronically, so you will need to nominate a pharmacy for us to complete your request.
- Repeat prescription requests left before 12.30pm will available at your pharmacy after 5.00 pm the following day.
- Prescription requests left after 12.30pm will be available after two days.
- Requests left on a Friday afternoon will be available after 5.00pm the following Tuesday.
Requests for items not on your repeat prescription must be authorised by a doctor. These prescriptions may take up to three working days to process and may require an appointment.
Questions/concerns about your prescription
If you have any questions about your medication, your local pharmacist can assist you. They can also provide advice on medicines available without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you have a question about your medication:
- Ask the pharmacist at your nominated pharmacy
- Make a telephone appointment with our Clinical Pharmacist
- Call 111
Medication reviews
The Practice will normally conduct a medication review annually. If you have concerns please click the link to E-Consult.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
I am a student / visitor to the Island and need medication
For safety reasons, please contact your GP practice back at home, as they have your medication and health records and are best placed to assist you. Your home practice can send a prescription electronically to a pharmacy near where you are staying.
You can also update your nominated pharmacy through the NHS app.
If you are a student home for the holidays (between terms or years), please contact your GP practice at your college to request repeat prescriptions. They can send your prescription electronically to a pharmacy of your choice.
If you have graduated and are returning to the Island, you will need to register with us.