What is a Patient Participation Group?
A Patient Participation Group (PPG) is where a group of health professionals and patients can come together to address issues that effect health and health services in their local community.
Usually connected to a particular GP practice, patient forums provide a link between practice staff and their registered patients.
The agenda of any particular group will depend upon the local needs, interests and energies of the participants, but its key role is to:
- Enable patients to have a say on how the practice operates
- Provide feedback on new systems within the practice such as booking an appointment
- Act as a sounding board for ideas Support the practice to provide a high quality of care and service delivery.
Communication with our patient participation group
We communicate principally through email and our website, and collect views via surveys. We also make provision for those who cannot interact in this way to give us their views in person when they come into the surgery or complete a paper survey.
Should you wish to contact our PPG please email wokmed.ppg@nhs.net, please be aware that this email address is monitored every few weeks so must not be used for urgent matters.