Routine
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
Urgent
When Closed
Why does the call handler ask what’s wrong with me?
Our call handlers are trained care navigators and important members of the practice team, it has been agreed they should ask patients ‘why they need to be seen’.
Care navigators are trained to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.
Urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment: 01344 421 364
Use the NHS APP to cancel an appointment online.
Call the practice to cancel your appointment: 01344 421 364
Use the NHS APP to cancel an appointment online.
