Apply for online record access

The NHS wants to give people better ways to see their personal health information online.

Patients are now able to see all the information within their health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, you will now automatically be able to see all future information entered on your medical record.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor, not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor. You will only be able to see information from Oct 2023 or the date you registered with the practice if that is after Oct 2023. For most people, access will be automatic, and you won’t need to do anything.

Your doctor may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to the practice.

To apply for full access to your health record, previous to Oct 2023, please complete the form below.

Application for Online Access to GP Services

Before you apply for online access to your medical record, there are some other things to consider.

Although the chances of any of these things happening are very small, you are asked that you have read and understood the following before you are given login details.

Things to consider

Forgotten history
  • There may be something you have forgotten about in your record that you might find upsetting

    Abnormal results or bad news
  • If your GP has given you access to test results or letters, you may see something that you find upsetting. This may occur before you have spoken to your doctor or while the surgery is closed, and you cannot contact them.

    Choosing to share your information with someone
  • It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

    Coercion
  • If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

    Misunderstood information
  • Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

    Information about someone else
  • If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

    • More information

    For more information about keeping your healthcare records safe and secure, we recommend that you read Protecting your GP Online Records

    Name
    Date of Birth
    Address
    Email
    I wish to have access to the following online services (please tick all that apply):
    I wish to access my online services and understand and agree with each statement (tick)
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