Ordering repeat prescriptions
If you take medicine regularly, you will usually have a repeat prescription.
This means that you can order your medicine when you need it without having to see a GP.
Order repeat prescriptions using your NHS app
The NHS app is a quick way to access NHS services. Using the NHS app means you do not need to enter your personal details each time you contact the surgery. You can read more about the app on the NHS website.
You can use your NHS account to order a repeat prescription.
You will need the NHS app or your NHS account login details.
You can also:
- bring the paper form to the surgery, Monday to Friday during opening hours
We do not take repeat prescription requests over the phone or email; this is to protect patient safety.
Contact us about your request
Talk to us about your repeat prescriptions using the admin query button on our online Accurx service.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You can check the progress of your prescription request in the NHS app. If you see that your prescription has been approved, please check with your nominated pharmacy if it is ready for collection before contacting the practice.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 01720 422628
Medication reviews
If you take medicine regularly, you should check it is right at least once a year. This is called a ‘medication review’. You should also arrange a review if you’re experiencing side effects from your medication.
Request medications using our online consult
Use the admin option on our Accurx service to request medications.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.