Dispensary Telephone Line – New Opening Hours from 1st August 2024
As you may be aware the NHS is under a lot of pressure. So that we can cope with increasing patient demand for our services and so that we can continue to offer an efficient dispensing service for prescriptions, the dispensary telephone line opening hours will be gradually reducing.
It is much safer to request medication on the NHS App, as this directly links with your medical records and personal details. This is more efficient for the practice. Please download the NHS App. There are leaflets with instructions available at the surgery or available online.
Please do not ring dispensary to ask if your prescription is ready, you will receive a text message once it has been dispensed or collect it after a minimum of three working days or up to a week.
Please do not ring reception; all medication enquiries are dealt with by dispensary.
If you have a query about your medication, you can submit an online consultation request to dispensary, using the link on the surgery website.
The opening hours of the DISPENSARY TELEPHONE LINE are changing from 1st August 2024:
Monday 11.00am-12.30pm & 3.00pm-4.00pm; Tuesday to Friday 11.00am-12.00pm & 3.00pm-4.00pm