Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

NHS App

Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.

What the NHS App does

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
  • view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to www.nhs.uk/nhsapp.

Get Started

Get the app

Non-urgent advice: Having Problems?

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Online Consultation

Accurx is usually available Monday to Friday, 8am to 4pm. However, if we have reached our safe capacity for taking online requests, then we may have to disable it earlier in the day.

We are happy to deal with admin queries by phone, as it is often more efficient to do so, other than repeat prescription requests, which we would prefer you submit online where possible.
If the Accurx online form is unavailable, and you need to contact us urgently, please call us on 01837 52233, option 2 to speak to a Patient Services Advisor.

For anything non-urgent, please complete an Accurx form the next day.

If we cannot see you the same day that you contact us and you need to be seen, we may have to direct you to another service such as a walk-in centre or A&E.

We prioritise urgent requests and if not urgent, your query will be reviewed within 3 working days.