New Patients

How to register as a patient

If you are new to the area, live within our catchment area (please see map below) and wish to register as a patient, please ask at reception for a registration form for each household member. Alternatively you can print the forms by clicking the links below. Once you have completed the forms, please hand them in at reception.

You will be registered with New Road Surgery and not a specific doctor (despite one of their names appearing on your new Medical card when you receive it). Any of the doctors will be pleased to see you, or you may prefer to request a specific doctor; please ask reception.

We will endeavour to accommodate your preferences but wish to remind you that this may not always be possible.

Catchment Area

New Patient Information

Non-urgent advice: Polite Notice

At New Road Surgery, we make every effort to provide as many appointment slots as possible. Recently we have noticed an increase in patients failing to cancel appointments they no longer need. This results in wasted appointments and patients having to wait longer to see a doctor.

If you make an appointment and find that you cannot attend, it is essential that you contact the practice to let us know. This helps everyone to be able to see a doctor more quickly. it is practice policy to consider removing patients from our list if they fail to attend to cancel appointments.

Thank you.
If you are local and are under the care of Longbridge Mental Health Team, please be aware that if you join this surgery, your care will have to transfer to Worcestershire Mental Health Services.
Newly registered patients aged five and over are invited to attend the surgery for a health check when joining the practice. This includes a brief look at your medical history, details of any medication and advice about health including weight, diet, exercise and blood pressure. Please book your appointment at reception. Please bring a urine sample with you to this appointment.

New Patient Health Questionnaire – we would be grateful if you could complete this form to enable us to update our records.
From 1st April 2015, the practice is required under the terms of their GP contract to allocate a named accountable GP to all patients (including children). The named GP will be responsible for the patients’ overall care at the practice. It is important to note that you will still be able to make your appointment with any GP at the practice.

For new patients, your named GP will be allocated as follows:
– Surname A-M: Dr Kotekar
– Surname N-Z: Dr Hussain

Having a named GP does not prevent you seeing any other doctor in the practice.

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please ask reception when you are next at the surgery. if you have a preference as to which GP you are assigned, we will do our best to accommodate your request.
We have a Practice Privacy Statement available in the waiting area and on our website (under Practice Policies).

Text messages: We use your mobile phone details to unable us to send text messages to notify patients aged 16 of forthcoming appointments. We use your mobile phone details to enable us to send text messages to notify clinical services such as flu clinics and occasionally to offer additional services such as NHS Health Checks. If you are not happy for u to use your data to send you the above types of information, please advise reception.

It is important that your update your mobile number with us if it changes, so that we send your information to the correct number.

If we don’t have your mobile number and you want to receive the above messages, please let us know.
Online New Patient Registration & Health Questionnaire

Pre-registration with the practice

If you wish to pre-register click on the link below to open the form. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.

New Patient Registration Form [PDF]

When you register you will also be asked to fill out a New Patient Medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you should complete and return to us with the New Patient Registration Form.

New Patient Questionnaire [PDF]

If you have any questions regarding registering with us, please do not hesitate to contact us and we will be happy to help you.

Find your NHS number

Sometimes when filling in online forms or speaking with our staff, you may be asked for your NHS number.

This online tool will help you find your number if you do not know it.

Start Now

Non-urgent advice: Please note

You do not need to know your NHS number to use NHS services, but it can be useful to have it.

Other ways to get your NHS number

If you cannot get your NHS number online you can:

  • find it on any letter from the NHS like a prescription or appointment letter
  • call your GP surgery and ask them for your number

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

EnglishUrdu
AlbanianHindi
ArabicLithuanian
BulgarianPolish
Chinese (Cantonese)Portuguese
Chinese (Mandarin)Spanish
RussianFrench
TurkishPunjabi
GujeratiSomali
CroatianBengali

Temporary Patient Registrations

If you are not registered with a doctor but need to see one, you can receive emergency treatment for 14 days. After 14 days you will need to register as a temporary or permanent patient.

To register as a temporary resident you will need to contact the surgery and complete and return this form

You can register as a temporary resident with a GP in England if you are in the area for longer than 24 hours, but less than three months.

For further information visit